For local service businesses

Stop drowning in reviews. Start owning the reply.

Counterpulse is the always-on AI reputation concierge for dentists, plumbers, restaurants, and med-spa operators — built for the owner who is tired of Sunday-night inbox triage across three or more platforms. One flat monthly price per location, not the $300–$600+ contracts you have been quoted.

Book a 30-minute setup callSee how it works
Free 7-day read-only scan firstcounterpulse-6@polsia.app
Monday report · Week 47
North Shore Family Dental
Auto-publish: ON
3.17tone-weighted · week 47
Google5.0★Warm

“Dr. Lin took time to explain everything.”

Facebook3.8★Mixed

“Front desk was a little rushed at check-in.”

Yelp2.4★Urgent

“Pricing changed between quote and final bill.”

Nextdoor4.9★Warm

“Best plumber we’ve used in 5 years.”

Today, watching

  • Google Business Profile
  • Facebook
  • Instagram
  • Nextdoor
  • Yelp
  • Booking inbox
  • + more on the Q1 2026 roadmap

Built for

  • Dentists
  • Plumbers
  • Restaurants
  • Med-spa operators
  • Salon owners
  • HVAC teams
  • Auto repair shops

How it works

Four steps. We do the Sunday-night work so you don’t have to.

You stay visible and on-brand across every channel. We handle the triage — and the parts that need a human earn a human.

  1. 01

    Connect your channels, once.

    Plug in Google Business Profile, Facebook, Instagram, Nextdoor, Yelp, and your booking inbox. OAuth and read-only keys — we do not become your channel.

    ~15 minutes per property.

  2. 02

    Tune guardrails to your voice.

    Pick tone (warm, neutral, formal), choose your refund/return/legal keywords, mark health topics, and paste in two or three past replies you liked.

    Seen once, applied across every channel.

  3. 03

    We reply on the routine, route the sensitive.

    Five-star thanks and scheduling nudges auto-publish in your voice. Anything billing, health, legal, refund, brand-new, or off-brand gets flagged to you within minutes — not days.

    You stay the human-in-the-loop where it matters.

  4. 04

    Monday report on your desk.

    Tone-weighted sentiment, ranked actions for the week, and paste-ready reply lines for anything still in the queue. Twenty minutes, not two hours.

    Inbox on Sunday night, off.

Guardrails

The bot replies on the routine. The owner handles the rest.

Anything on the right gets pulled out of the auto-publish lane and routed to you with the original message, the customer’s history, and a draft we’d send if you said yes.

You set the keywords
You set the tone
Reply window tuned per channel
Routed to owner
Six categories, off by default

  • Health questions

    Avoid anything that needs a clinician’s voice.

    Owner

  • Billing disputes

    Refund language varies — keep the human judgment.

    Owner

  • Refund requests

    Money left in your court, not the bot’s.

    Owner

  • Legal mentions

    “Lawyer” or “sue” always escalates, never replies.

    Owner

  • Brand-new customers

    First-time reviewers get eye contact, not AI.

    Owner

  • Off-brand topics

    Politics, controversy, anything outside your lane.

    Owner

The Monday report

Twenty minutes on Monday, not two hours on Sunday.

Tone-weighted sentiment (a star rating adjusted by the warmth of the language, not the volume of the response), ranked actions for the week, and paste-ready reply lines for everything still in the queue. The tab on the right is the actual product — try the Copy button.

Get a sample report for your business
Monday report · Week 47
North Shore Family Dental
Auto-publish: ON
3.17tone-weighted · week 47
Google5.0★Warm

“Dr. Lin took time to explain everything.”

Facebook3.8★Mixed

“Front desk was a little rushed at check-in.”

Yelp2.4★Urgent

“Pricing changed between quote and final bill.”

Nextdoor4.9★Warm

“Best plumber we’ve used in 5 years.”

Pricing

One flat monthly price per location. No playbook fees.

The category is built on $300–$600+ per location, twelve-month contracts, and seat taxes for the team that’s already on the calendar. We’re a flat subscription with a free read-only trial first.

Try it first
$0
seven-day read-only scan

We read your last 90 days across every channel and surface the gap — but we never send a reply.

  • · Tone-weighted sentiment
  • · Channel coverage audit
  • · Five sample reply drafts
Most owners pick this
Counterpulse
per location, flat monthly
$79/ mo · cancel any time
  • · Always-on replies in your voice
  • · Tone-weighted Monday report
  • · Paste-ready reply queue
  • · Sensitive-routing to owner
  • · 30-minute onboarding per location
Book a 30-minute setup call
Industry comparator
$300–$600+
per location, per month — typical enterprise stack

Birdeye, Podium, Reputation.com — twelve-month contracts, seat taxes, layered modules.

  • · Annual commitments required
  • · Onboarding billed separately
  • · Per-user fees for your staff

FAQ

What owners ask before they sign up.

Five honest answers. Anything we’ve missed, ask directly — we read every email.

Ask another question

Ready when you are

Replace the Sunday-night inbox with a steady, on-brand cadence.

Start with the free seven-day read-only scan. If the gap you see matters, we book the 30-minute onboarding — and you keep the human judgment on the parts that need it.

Book the 30-minute setup call todayOr request the free 7-day scan

counterpulse-6@polsia.app · replies within one business day